Online Giving FAQ

Is Online Giving Safe?

Online Giving meets the highest banking-level security standards set forth by the Payment Card Industry (PCI) to ensure safe and confidentialtransactions. In fact, your banking information is encrypted in the system and is not accessible to any users or administrators of the Online Giving system. When you manage your own account information, your church never needs to handle checks or worry about locking up documents containing your account information. And you’ll always be certain that your gifts are direct-deposited into your church’s account.

What are the advantages of Online Giving?

It makes it easy to give, even when you are unable to attend church. You never have to bring cash or checks to church. Giving electronically also helps the church save money and plan its budget!

How are my contributions automatically deducted from my account?

Once you complete the online registration form, the contribution amount you specify will automatically be transferred from your bank account to the church's bank account. Alternatively, you can set up your contribution to be charged to one of your charge card accounts.

When will my contribution be deducted from my account?

Your electronic contribution will be debited on the date you specify on the "My Gifts" page of the Online Giving system.

If I do not write checks, how do I keep my checkbook balance straight?

Since your contribution is made at a pre-established time, you simply record it in your check register on the appropriate date. Electronic contributions are recorded for you on your bank statement as well as your online reports.

Without a canceled check, how can I prove I made my contribution?

Your bank statement and the Online Giving system both provide reports that document your electronic transactions.

Can I put different amounts in offerings and have all of them withdrawn at different times?

You can contribute to different offerings at different times; however, you will have to do each one separately. You will receive a receipt for each one.

What if I change bank accounts?

Log in and update your account information in the My Payment Methods window. Each checking/savings/credit/debit card can be changed using the edit button, deleted completely, or new accounts can be added on the right side of the screen.

How much does Online Giving cost?

It costs you absolutely nothing!

What if I try Online Giving and don't like it?

You can cancel your authorization by cancelling your gifts and donation dates at any time.

How do I sign up for Online Giving?

1. Click on the Online Giving button.
2. Complete the online registration.

It's that simple!

For additional information or help setting up your account please contact Clara Gioe at 587-4372.